Welcome to Wicket

Definitions

Wicket

A digital product being a set of independent services (authorization mechanism/ sso, data warehouse, cmp, system for POS, Campaign management), creating an ecosystem implementing the idea of omnichannel, providing comprehensive knowledge of system users and customers (online + offline) and allowing communication via e-mail and SMS channels.

Fan Account

User account for Client's websites (digital services) and external services / partners. User registers an account by providing an email address and password. User using Fan Account can log in to the Fan Panel, Ticket System, website and mobile application.

Fan Panel

Space dedicated to the Fan Account user, acting as a hub, the point from which the user can be redirected to the most important services, edit personal data and confirm agreements. Ultimately, the Fan Panel will also include dedicated sales offers and information tailored to a specific user.

A system for managing Fan Accounts, allowing a dedicated business administrator to access, edit, delete, and supplement data on a particular Fan's Account. From the Consent Management Platform level, a business user can also manage consent content for individual services. The CMP users should be granted access with various authorization levels (viewing, editing, full access etc.). The access panel should be supervised by a personal data administrator.

Services Panel

An administrative system for managing applications authorized to use the Fan Account. From the administrator level, it is possible to grant access to an external application (including websites) to the Fan Account authorization mechanism, to login from any authorized application. This tool supports the integration process of the Fan Account with services / products, both internal and third parties.